Are you ready to F L O W ??

Here’s a snapshot of what it looks like to work with Sugar Plum Creative, from booking to delivery.

select your session type


– FILL OUT THE BOOKING FORM + DETAILS ABOUT YOUR SESSION
CLICK HERE TO SEE SESSIONS TO START THE PROCESS

select your date


– YOU’LL PROVIDE YOUR TOP 2-3 DATES ON THE FORM
– ONCE I REVIEW YOUR DETAILS, I’LL EMAIL TO CONFIRM MY AVAILABILITY + WE’LL SET THE TIME TOGETHER
– I PREFER SUNRISE + SUNSET TIMES FOR PORTRAIT SESSIONS BECAUSE THE LIGHTING IS AMAZING!
– MID-DAY SUN CAN BE REALLY HARSH (THINK SQUINT-Y, WATER EYES & HARSH SHADOWS) BUT WE CAN MAKE IT WORK!

select the location


– IF YOU’RE NOT SURE, I CAN HELP WITH SUGGESTIONS – JUST LET ME KNOW WHAT YOU’RE LOOKING FOR!
– STUDIO RENTAL IS NOT INCLUDED IN SESSIONS, HOWEVER I CAN BOOK THE STUDIO AND SEND YOU AN INVOICE **5% TRANSACTION FEE APPLIED**
*CERTAIN BRAND SESSIONS + PACKAGES INCLUDE STUDIO TIME

pay deposit + sign agreement


– TO OFFICIALLY BOOK YOUR SESSION, THE SESSION FEE OR DEPOSIT MUST BE PAID & SESSION AGREEMENT ELECTRONICALLY SIGNED
– INVOICE BALANCES FOR PORTRAIT SESSIONS ARE DUE 7-DAYS BEFORE THE SESSION DATE
– INVOICE BALANCES FOR BRAND SESSIONS ARE DUE 14-DAYS BEFORE THE SESSION DATE, HOWEVER THE QUICKIE & STANDARD SESSIONS ARE PAID-IN-FULL AT THE TIME OF BOOKING
– ALL MINI SESSION INVOICES ARE PAID IN FULL (PORTRAIT & BRAND)

pre-session planning


– YOU’LL RECEIVE ACCESS TO YOUR CLIENT PORTAL TO VIEW YOUR INVOICE HISTORY, SESSION AGREEMENTS, AND ANY OTHER DOCUMENT OR FORM ADDED
– YOU’LL RECEIVE ACCESS TO YOUR SESSION TRELLO BOARD TO ORGANIZE ALL THE THINGS! THE SESSION FLOW IS INCLUDED TOO!
– CLIENT QUESTIONNAIRES ARE SENT OUT SO I CAN GET TO KNOW YOU BETTER TO CREATE THE BEST PHOTOGRAPHY SESSION FOR YOU, AND IT’S A CHANCE TO SHARE YOUR VISION WITH ME
– PORTRAIT SESSIONS MAINLY UTILIZE TRELLO AND EMAILS TO PLAN THE SESSION; WE CAN ALSO SCHEDULE TOUCH POINT PHONE CALLS
– BRAND SESSIONS WILL HAVE STRATEGY CALLS SCHEDULED & USE TRELLO AND EMAIL TO MAP OUT ALL THE DETAILS OF WHAT NEEDS CAPTURED, HOW AND WHERE
– I KEEP AN EYE ON THE WEATHER IN THE DAYS LEADING UP TO YOUR SESSION; OHIO WEATHER CAN BE TRICKY AND I HOLD OUT ALL HOPE WE CAN SHOOT AS SCHEDULED… WHILE COORDINATING PLAN B
– CLIENT IS RESPONSIBLE FOR SCHEDULING PROFESSIONAL SERVICES – WEEKS IN ADVANCE PREFERABLY
– SUGAR PLUM CREATIVE HANDLES BOOKING + PAYING FOR PROFESSIONAL SERVICES FOR LUXE BRAND PACKAGES ONLY

wardrobe selection


– YOU HAVE ACCESS TO MY CLIENT WARDROBE TO ACHIEVE THE LOOK YOU WANT
– WE CAN GO SHOPPING TOGETHER, OR STYLIST REFERRALS ARE ALSO AVAILABLE

invoice balance


– WE’LL SET UP A PAYMENT SCHEDULE IF NEEDED FOR THE BALANCE OF THE SESSION FEE
– PORTRAIT SESSIONS: THE BALANCE MUST BE PAID IN FULL 7-DAYS PRIOR TO THE SESSION DATE
– BRAND SESSIONS: THE BALANCE MUST BE PAID IN FULL 14-DAYS PRIOR TO THE SESSION DATE

your session


– GET PLENTY OF REST IN THE WEEK LEADING UP, BRING SNACKS + WATER, AND ALL OUTFIT / ACCESSORIES FOR YOUR SESSION
– HAVE YOUR PHONE READY FOR SOME BTS SHOTS TO SHARE TO TEASE YOUR FRIENDS ABOUT YOUR AMAZING SESSION!

afterwards…


– RELAX AND EAGERLY AWAIT YOUR PROOF GALLERY (HA!) THE DETAILS WILL BE IN TRELLO BUT GENERALLY:
……..2-3 weeks for portrait sessions
……..2-4 weeks for brand sessions
…….3-5 weeks for film sessions
– BUT CHECK OUT THE BTS SOCIAL STORY TEASERS WHILE YOU WAIT!!

image selection


– PORTRAIT CLIENTS RECEIVE ACCESS TO A PRIVATE ONLINE GALLERY WITH BEAUTIFUL PRINTED ART OPTIONS & A DOWNLOAD LINK OF THE FULL GALLERY
– BRAND CLIENTS RECEIVE ACCESS TO A PRIVATE PROOF GALLERY FOR IMAGE SELECTION; THE IMAGES WILL BE DELIVERED VIA A DOWNLOAD LINK
– KEEPSAKE FILM SESSIONS ARE REVEALED VIA VIMEO LINK BUT ARE DELIVERED ON USB
– BRAND FILM SESSIONS ARE REVEALED VIA VIMEO LINK BUT ARE DELIVERED VIA WE TRANSFER


…then start planning your next session!

Get inspiration for your session (or if you’re thinking about booking…) so you feel CONFIDENT AF in front of the camera! From session ideas to service referrals! And YES, guys!! There’s something for you too!!

Your session is handled with care from start to finish. So much passion and thought is poured into creating something… authentically you!!

Beat the #FOMO and keep up with Sugar Plum Creative on all things social so you don’t miss out! Definitely make sure to follow along on Pinterest for all sorts of inspo too!